Frequently Asked Questions
Everything you need to know about PackMate. Can't find an answer? Contact our support team.
How does PackMate's AI packing list work?
PackMate uses artificial intelligence to analyze your trip details including destination, travel dates, weather forecasts, and planned activities. Based on this information, it generates a personalized packing list tailored specifically to your trip. You can then customize, add, or remove items as needed.
Is PackMate free to use?
PackMate offers a free tier that includes basic packing list features. Premium features like AI-powered suggestions, unlimited templates, and real-time collaboration are available through our affordable subscription plans.
Can I share my packing list with others?
Yes! PackMate makes it easy to share your packing lists with travel companions. You can collaborate in real-time, assign items to different people, and ensure everyone knows what they're responsible for bringing.
Do all users need premium to join a shared list?
No, only the list creator needs a premium subscription to enable collaboration features. Other participants can join and use the shared list for free.
Can iOS and Android users share the same list?
Absolutely! PackMate works seamlessly across iOS and Android. Users on different platforms can collaborate on the same packing list without any issues.
Are my packing lists synced across devices?
Yes, when you sign in with your Google or Apple ID, your packing lists are automatically synced across all your devices. Start creating a list on your phone and continue on your tablet.
Does PackMate work offline?
Yes! Once your lists are downloaded, you can access and check off items even without an internet connection. Changes will sync automatically when you're back online.
Can I create custom packing templates?
Yes, you can create and save custom templates for different types of trips. Whether it's a weekend getaway, business trip, or beach vacation, save your template once and reuse it anytime.
How do I contact support?
You can reach our support team at martinssvdev@gmail.com or through the Contact page on our website. We typically respond within 24 hours.